Good morning, Tony

Desert Demo Electric

Ava · Agents

AI agents

One Ava screen — status, routing, test, transcripts, and escalation. Settings is the full catalog. Ask can change the same fields. Ava only.

Public nameAva
StatusOn a callAva only
FAQs1
Voice lineunchangedAva only
Status
Ava is on a call. On the shop line now. Open the live transcript.
Open Calls
Routing
(480) 508-9418 · Stay with Ava · booking off
Test
Play a voice on this shop. Preview stays here — this is not a live call.
Transcripts
Last call ask: This is Ava with Desert Demo Electric. How can I help? I need a panel look and a quote before we book. Send photos of the panel door and the
Open transcripts
Escalation
Live takeover stays stored, not live. Owner pickup is on Calls. Nobody is texted from this screen.

1 active FAQs on Knowledge. Ava answers from those when Settings has Answer from knowledge on.

Preview stays on this shop. This does not change the live agent.

0.7–1.2× stored on this shop. Preview stays on this shop.

Use my voice

Optional. Record about 30 seconds. One slot per shop. This is not a provider voice list and does not clone the live receptionist until a voice provider is connected.

Not saved. The six voice cards stay the fallback.

Full personality catalog stays on Settings. This screen does not invent a second Ava.

Assigned line

(480) 508-9418 · Ava

Buy or assign a shop line · Forward my calls

Hours

Same shop hours Settings stores. Apply weekdays copies Monday onto Tuesday–Friday.

Capabilities and languages stay on Settings.