Good morning, Tony
Desert Demo Electric
Ava · later
Automations
Preview plus confirm. Queues templates on this shop.
Ruleson this shop
SendoffQueued only
Ava post-call customer SMS
Demo · Queued. Shop callers and demo Ava callers get the same customer texts. This is what we'll do for your callers. Send stays off. Nobody was texted.
This is what we'll do for your callers. Shop DID and the public demo Ava number use the same templates.
Caller booked on the call
After the call · booking-confirmed · Demo · Queued
When Ava books the caller, queue a customer text with the window, tech, and address. Demo · Queued.
Caller request saved
After the call · service-request · Demo · Queued
When Ava takes a message and does not book, queue a customer text that the request is on the shop. Demo · Queued.
Day-before reminder
Later beat · reminder-day-before · Demo · Queued
Later beat after a booked Ava call. Queued for the day before. Not sent from this screen.
1-hour reminder
Later beat · reminder-1h · Demo · Queued
Later beat after a booked Ava call. Queued for the hour before. Not sent from this screen.
On the way / ETA
Later beat · on-my-way · Demo · Queued
Later beat after a booked Ava call. Queued for when the tech is en route. Not sent from this screen.
Owner booking ping
Optional owner ping · booking-owner · Demo · Queued
Optional owner text after Ava books. Separate from the caller text. Demo · Queued.
Preview plus confirm. Queues templates on this shop. Nothing is texted, emailed, or posted. Demo · Queued. Shop callers and demo Ava callers get the same customer texts. This is what we'll do for your callers. Send stays off. Nobody was texted.
Natural language or a chip. Filters only what is on this shop.
Caller booked on the call
sms · off · When Ava books the caller, queue a customer text with the window, tech, and address. Demo · Queued.
Caller request saved
sms · off · When Ava takes a message and does not book, queue a customer text that the request is on the shop. Demo · Queued.
Day-before reminder
sms · off · Later beat after a booked Ava call. Queued for the day before. Not sent from this screen.
1-hour reminder
sms · off · Later beat after a booked Ava call. Queued for the hour before. Not sent from this screen.
On the way / ETA
sms · off · Later beat after a booked Ava call. Queued for when the tech is en route. Not sent from this screen.
Review ask after paid job
sms · off · Queue a review request when a job is marked paid. Nothing posts. Demo · Queued.
Missed-call follow-up
sms · off · Queue the missed-call template after a miss. Nothing was sent.
Speed-to-lead on new site quote
sms · off · Queue an owner ping when a public quote lands. Nobody is texted.
Owner booking ping
sms · off · Optional owner text after Ava books. Separate from the caller text. Demo · Queued.
| Rule | Channel | State | |
|---|---|---|---|
| Caller booked on the call When Ava books the caller, queue a customer text with the window, tech, and address. Demo · Queued. | sms | off | |
| Caller request saved When Ava takes a message and does not book, queue a customer text that the request is on the shop. Demo · Queued. | sms | off | |
| Day-before reminder Later beat after a booked Ava call. Queued for the day before. Not sent from this screen. | sms | off | |
| 1-hour reminder Later beat after a booked Ava call. Queued for the hour before. Not sent from this screen. | sms | off | |
| On the way / ETA Later beat after a booked Ava call. Queued for when the tech is en route. Not sent from this screen. | sms | off | |
| Review ask after paid job Queue a review request when a job is marked paid. Nothing posts. Demo · Queued. | sms | off | |
| Missed-call follow-up Queue the missed-call template after a miss. Nothing was sent. | sms | off | |
| Speed-to-lead on new site quote Queue an owner ping when a public quote lands. Nobody is texted. | sms | off | |
| Owner booking ping Optional owner text after Ava books. Separate from the caller text. Demo · Queued. | sms | off |