Good morning, Tony

Desert Demo Electric

Settings

Settings

Hours, Ava, team, and billing for this shop. Change a field here — it stays until you change it again.

Google CalendarNot connected
Stripe ConnectNot connected
Team on file2
Phone lines1
Ava
Ava answers this shop. Name is stored here.
7 days
Hours on this shop. Closed days stay closed.
Not connected
Google Calendar · Not connected yet — ask us for Microsoft/iCloud.
Not connected
Stripe Connect · no charge from Settings.
Open Money
2 crew
Teammates on file. Invites stay stored, not sent.
Open Team
1 lines
Purchase stays off. Forward on the carrier.
Open Phones

Every shop setting is editable here by hand. Edits persist on this shop. Notification prefs are stored only — this screen does not send. Not connected yet — ask us for Microsoft/iCloud.

Appearance

Dark is the default — navy canvas, orange actions. Light stays one tap away. Saved for this shop and owner on this device.

Google Business Profile

Listing details, hours, and review asks stay on this desk until Google is connected.

Listing details and review drafts stay on this desk until Google is connected.

DoneCategories
Name the trades Maps should list
DoneHours
Match shop hours on this listing
DoneBooking link
Point Maps to /s on this account
NextJob photos
Filenames from completed jobs — no Google upload
NextReview asks
Request after a paid job.

Photos from jobs: none stored — filenames from completed jobs will list here. Review drafts stay on Reviews. Posts stay queued on Social pages.

Business

Tax is sales tax for shop invoices.

Services

Price book pointers. Same list setup writes onto shop_os.services.

Team

Invitations

Stored on this shop. This screen does not email an invite.

Calendar

Google Calendar is not connected.

Sign in to a live shop to connect Google Calendar. This sample does not start OAuth.

Hours

Toggle a day open, then set open and close. Apply weekdays copies Monday onto Tuesday–Friday.

Agent

Name and six voice cards. Customers hear this name — change it so other shops do not share Ava. Voice gender is the card you pick. Use my voice is optional. Ask stays Ask AI.

Preview stays on this shop. This does not change the live agent.

0.7–1.2× stored on this shop. Preview stays on this shop.

Use my voice

Optional. Record about 30 seconds. One slot per shop. This is not a provider voice list and does not clone the live receptionist until a voice provider is connected.

Not saved. The six voice cards stay the fallback.

Stored on this shop. Aestar does not mint a number from this form.

Call policy

Greeting, booking, after-hours, transfer, and languages. These are shop settings — not a third identity control. Live voice stays English until language sync is approved. Live takeover is stored only.

Capabilities

Stored flags. Send invoices/estimates and live takeover do not send or transfer.

Knowledge base

1 active FAQs. Ava can answer them when Answer from knowledge is on. Edit on Knowledge. Live voice stays on the current prompt.

Data collection

Name and phone stay required.

Live takeover is stored. The live line does not transfer yet.

Stored. Live voice stays English until language sync is approved.

Notifications

Stored on this shop only. This screen does not send email or SMS. Open templates to preview Ava is live, reminders, and the send log.

Customer notifications

Customer events

Stored as Demo · Queued. Email and SMS stay separate toggles. Nothing was sent.

Owner events

Stored as Demo · Queued. Email and SMS stay separate toggles. Nothing was sent.

Team events

Stored as Demo · Queued. Email and SMS stay separate toggles. Nothing was sent.

Owner delivery extras

Legacy aliases map onto the catalog. Slack stays later.

Templates

Enable or disable each template and channel. Same catalog as Notifications. Nothing was sent.

Natural language or a chip. Filters only what is on this shop.

TemplateEmailSMSVoice
Ava is live
Incoming call (live takeover)
New booking / missed-call follow-up
Booking confirmed
Appointment reminder (day before)
Appointment reminder (day of)
Missed-call follow-up
Open estimate follow-up
Estimate expiring
Past-customer check-in
Job complete + review request
Review follow-up
Photo quote request
Estimate ready
Invoice / pay link
After-hours / missed after-hours
Website / chat / site inquiry
Unbooked-lead rescue
Past-due invoice nudge
Team / owner ping
On the way / ETA
Running late
Technician arrived
Job complete summary
Reschedule / cancel confirm
Seasonal / maintenance reminder
Job assigned
Schedule change
Tomorrow's route
Payment received
Payment failed
New review to approve
Estimate approved / declined
Briefing daily briefing
Voice minutes / trial ending
Customer portal link
SMS opt-in language
Voicemail / transcript
Service request received
Appointment canceled
Appointment updated
Appointment reminder (1 hour)
Payment receipt
Public review ask (4–5 stars)
Private feedback (1–3 stars)
90-day check-in
Full call report
Slack post-call summary
Owner reminder (24 hours)
Owner reminder (2 hours)
Owner appointment reminder email
Morning schedule digest
Usage over-limit
Usage 75%
Usage daily digest
Usage weekly digest
Usage SMS mirror
Usage spend-cap alert
Team: appointment booked
Team: appointment transferred
Team: appointment moved
Team: appointment canceled

Operations

Pay period and overtime are stored labels only.

Legal

Appointments

Email footer

Custom HTML for this shop. Appended to email previews. Demo · Queued — not sent live.

Business phone numbers

Shop line is the number customers already have. Ava answers on the Ava line. Activate Call Ava uses this shop's name, hours, and services. This screen does not buy or release a number.

Natural language or a chip. Filters only what is on this shop.

Business Line
(480) 508-9418 · Active · Business Line
Assign Ava · owner forwards the shop line
CallText on this phoneOpen Calls
Ava answers
Ava answers this shop's Ava line. No other named AI.
Purchase off
Activate Call Ava uses this shop's name, hours, and services. No buy or release.
Forward on carrier
Owner forwards the shop line. Aestar does not take the number.
(480) 508-9418
(480) 508-9418 · Active · Business Line
Assign Ava · owner forwards the shop line
CallText on this phoneOpen Calls

(480) 508-9418 · Active · Business Line

Existing shop line. Forward on the owner's carrier to Ava.

Talk in browser
Talk in browser stays on the shop site. This desk does not start a live call. Assign Ava binds shop Ava. No buy or release.

Activate Call Ava sets Ava on this shop's Ava number. This screen does not buy or release a number.

Later

Visible so the catalog is honest. These are not live.

  • Payroll / pay period / overtime
  • SSO / SAML
  • Jobber, Housecall Pro, and other imports
  • Multi-location
  • Slack connect
  • Usage spend cap
  • Stripe Terminal
  • Voice line sync
  • App Store / Play Store apps

Related

Call flows, payments, sites, and billing stay on their own screens. Settings does not hide them behind Ask.

Call flows for Ava's greeting, booking, hours, transfer, and voice. · Payments / Connect · Shop website · Social pages · Price book · Business settings · Profile · Integrations · Custom assets · Billing / plan