Good morning, Tony
Desert Demo Electric
Ava · Later
Later
Trust, automations, and what is not on this shop yet. Nothing here fakes a live extra.
SendoffQueued only
Trusthonest
CRM importoff
GPSoff
Trust center
Recordings, STOP, and consent stay on this shop.
Automations
Preview plus confirm. Nothing is texted or emailed.
Not on this shop yet
CRM import, live GPS, and Zapier stay off until we turn them on.
Trust center
Call recordings, consent, and messaging stay on this shop.
- Ava discloses she is AI at the start of a call.
- Call recordings: 90-day retention. This desk does not play the audio file.
- STOP / opt-out fails closed across senders. Owner authorization is not consumer consent.
- SMS and email templates stay on this shop until sending is on.
- Public A2P page: /a2p-compliance
Automations
Preview plus confirm. Queues templates on this shop. Nothing is texted, emailed, or posted. Demo · Queued. Shop callers and demo Ava callers get the same customer texts. This is what we'll do for your callers. Send stays off. Nobody was texted.
Natural language or a chip. Filters only what is on this shop.
Caller booked on the call
sms · off · When Ava books the caller, queue a customer text with the window, tech, and address. Demo · Queued.
Caller request saved
sms · off · When Ava takes a message and does not book, queue a customer text that the request is on the shop. Demo · Queued.
Day-before reminder
sms · off · Later beat after a booked Ava call. Queued for the day before. Not sent from this screen.
1-hour reminder
sms · off · Later beat after a booked Ava call. Queued for the hour before. Not sent from this screen.
On the way / ETA
sms · off · Later beat after a booked Ava call. Queued for when the tech is en route. Not sent from this screen.
Review ask after paid job
sms · off · Queue a review request when a job is marked paid. Nothing posts. Demo · Queued.
Missed-call follow-up
sms · off · Queue the missed-call template after a miss. Nothing was sent.
Speed-to-lead on new site quote
sms · off · Queue an owner ping when a public quote lands. Nobody is texted.
Owner booking ping
sms · off · Optional owner text after Ava books. Separate from the caller text. Demo · Queued.
| Rule | Channel | State | |
|---|---|---|---|
| Caller booked on the call When Ava books the caller, queue a customer text with the window, tech, and address. Demo · Queued. | sms | off | |
| Caller request saved When Ava takes a message and does not book, queue a customer text that the request is on the shop. Demo · Queued. | sms | off | |
| Day-before reminder Later beat after a booked Ava call. Queued for the day before. Not sent from this screen. | sms | off | |
| 1-hour reminder Later beat after a booked Ava call. Queued for the hour before. Not sent from this screen. | sms | off | |
| On the way / ETA Later beat after a booked Ava call. Queued for when the tech is en route. Not sent from this screen. | sms | off | |
| Review ask after paid job Queue a review request when a job is marked paid. Nothing posts. Demo · Queued. | sms | off | |
| Missed-call follow-up Queue the missed-call template after a miss. Nothing was sent. | sms | off | |
| Speed-to-lead on new site quote Queue an owner ping when a public quote lands. Nobody is texted. | sms | off | |
| Owner booking ping Optional owner text after Ava books. Separate from the caller text. Demo · Queued. | sms | off |
Messaging settings
Quiet hours, STOP, and templates live on Settings and Notifications. This desk does not send SMS or email.
- STOP / HELP fail closed across every sender.
- Owner authorization is not consumer consent.
- Frequency caps and quiet hours stay on.
Not on this shop yet
Honest leftovers — not a half-built board. Nothing here imports a CRM, traces a lead, posts GPS, or sends.
- Outbound lead discovery / skip tracing
- 51 CRM imports (Jobber, Housecall Pro, ServiceTitan, and the rest)
- Live GPS technician map
- Hosted MCP / ChatGPT / Claude connector
- Service agreements / recurring visits
- Multi-location franchise
- Zapier
- Voice QA customer-sim
- Live Slack post-call (channel name can be stored on Notifications)
- Usage spend-cap enforcement (alert copy can be queued)