The old way
Missed calls. Re-entry. Six apps.
One tool answers. Another stores the customer. The shop still clicks through to dispatch, bill, and follow up.
Answer→Re-enter→Chase
Shop OS for trade shop owners
For HVAC, plumbing, electrical, and handyman businesses. Not a marketplace for homeowners.
Answer every call.Book the job.Get paid.
Aestar is the Shop OS: Ava answers the phone, Owner Desk runs jobs, techs, and payments, and your shop site is the front door.
Missed calls are missed jobs. This software is for the shop that already has trucks — not for posting a plumbing job.
See Ava on the line → See the next action →
Ava answers every callJobs on the boardInvoice and collect
Jobs Today
10
↑ 38% vs last month
Jobs This Week
61
↑ 24% vs last month
Revenue This Month
$72,400
↑ 21% vs last month
Invoices Outstanding
$18,920
↓ 9% vs last month
- 7:00a After-hours overflowDylan W. · 3310 S Greenfield Rd Done
- 8:00a System MaintenanceDylan W. · 2148 E Main St Scheduled
- 9:30a AC not coolingChris B. · 881 W Southern Ave Dispatched
Ava is answering
Ava answers every call
Calls today 47
Jobs booked 19
14 min travel
Owner Desk
Today’s board.
Jobs, trucks, Ava, and the money on each ticket. Tap a job — the pin and next move follow.
Ava · Owner Phone
Ava drafts. Confirm texts follow.
Call Ava. The job lands on the board, and the customer sees the confirm texts.
9:41MesaLTE
Owner Phone
Ava · East Valley
Here are the panel photos.
Quote ready at $2,180 from the photos. Confirm before it leaves the shop.
Preview · estimate
AI Estimate
200A panel upgrade
Owen Hale · 4402 E McKellips
$2,840Labor $1,680 · Parts $1,160
East Valley mid-pack · same-week window
- Aaron H. · Tuesday 11:00a
- You still confirm the send
✓ Held for owner send
Ava is on the line
Built for HVAC, plumbing, electrical, and handyman shop owners
HVACPriya’s AC not cooling at 9:30a. Chris B. on the way. $189 diagnostic.
Play this trade →
PlumbingKitchen leak at 3:30p, 1220 N Recker. Same desk as the panel.
Play this trade →ElectricalOwen’s panel photo drafts $2,840 after East Valley comps.
Play this trade →
HandymanCeiling fan + outlet at 1:00p. $240. Same board as the AC call.
Play this trade →9:41MesaLTE
Owner Phone
Ava · East ValleyNext job
AC not cooling9:30a · Chris B.
881 W Southern Ave · 14 min
$189on this ticket
- Ava On the shop line
- Photo Panel draft $2,840
- Desk Same board, in hand
Ava is on the line
The product
The shop in your pocket.
One Shop OS — Ava on the shop line, Owner Desk on the phone, and the shop site as the front door. Open the big board when you want more room. Homeowners do not post jobs here.
- AvaAnswers the shop line, books the work, and stays on the ticket.
- Owner DeskThe same board on Owner Phone. Full screen when you want the map.
- Shop siteCustomers already call and book from here. Not a marketplace.
Preview $0 · Shop OS $89/mo · Custom · talk to us · Open pricing →
Your path on Shop OS
From the first answer to a paid job.
Ava answers every shop line, qualifies the job, and books or routes the next step. Owner Desk keeps dispatch, invoices, and the next booking on one board — not a marketplace for homeowners.
Call — Answer every shop line with context; capture why they’re calling, address, and urgency.
- 1 Call Answer every shop line with context; capture why they’re calling, address, and urgency.
- 2 Ava Qualify the job, greet as the shop, and book or route the next step.
- 3 Book Put the appointment on the board with the right tech and travel time.
- 4 Owner Desk Jobs, map, techs, and money on one day view.
- 5 Dispatch Keep the pin, ETA, and customer update in sync.
- 6 Estimate Draft numbers from photos and comps; owner confirms before send.
- 7 Paid Invoice and collect on the same job record.
- 8 Growth Reviews, follow-ups, and repeat work from completed jobs.
Answering tools stop after the first call. The shop still re-enters the job. Aestar carries the conversation onto Owner Desk through dispatch, payment, and the next booking.
The Aestar way
One conversation becomes a completed job.
Ava answers, books the work, and Owner Desk runs dispatch, techs, and payments in one place.
Answer→Book→Get paid
Shop OS capabilities
One conversation becomes a completed job.
Six capabilities on one Shop OS: conversation, record, dispatch, completion, payment, and growth.
-
01
Customer conversation
Ava answers calls and messages as the shop. She captures why they called, the address, and the next step.
-
02
Customer record
Name, address, job details, and the conversation stay on one Owner Desk record from the first call.
-
03
Schedule & dispatch
Book the visit, assign the tech, and keep the pin, travel time, and customer update on one board.
-
04
Job completion
Move the ticket from scheduled to done with photos, notes, and the details the office needs.
-
05
Payment
Send the estimate, invoice, and collect from the same job record. You confirm before anything goes out.
-
06
Growth
Turn completed jobs into review requests, follow-ups, and the next booking.
Hear Ava on the board — then start a free trial.
Ava on the line
Ava answers the shop line. Confirm texts follow.
Call Ava. The job lands on Owner Desk, and the customer sees the confirm texts. Same Ava as Owner Phone.
Mesa · today
Owner Phone · Ava
I'm Ava. I can help.
Our AC died and it's 108 out.
- Travel 14 min
- Diagnostic on the job
DispatchDirections
Owner Phone · Ava
Yes, book that.
881 W Southern Ave at 9:30a.
✓ On the board
-
Priya — you’re booked today at 9:30a for AC not cooling at 881 W Southern. Chris B. is on it.
-
Chris is 14 min out. Reply STOP to opt out, HELP for help.
Owner Phone · Ava
Here are the panel photos.
Quote ready at $2,180 from the photos. You still approve.
- 200A main breaker panel
- Aaron H. · Tuesday
Owner Phone · Ava
Show me the job.
Chris B. is next on the board.
LiveRecord payment
Owner Phone · Ava
Ava on the shop line
AC not cooling · Mesa
Ava is on the line
Two views
The customer hears Ava. The shop sees Owner Desk.
The customer conversation and the internal board are different on purpose. The job stays connected.
For customers
Ava on the line
They hear Ava, book an appointment, and get a confirmation on the same job.
For owners and techs
Owner Desk on the board
Ask in your own words: show tomorrow’s openings, draft the panel, or move the job.
Owner Desk
See the next action. Confirm it on the desk.
Ava drafts the step. You adjust the time or confirm it onto today’s board.
Owner Desk
East Valley
Next action
Put Priya’s 9:30a on the board
- Customer
- Priya N.
- Job
- AC not cooling · 9:30a
- Tech
- Chris B.
- Address
- 881 W Southern
- Action
- Put on Owner Desk
Ready to confirm
From setup to daily operations
Built around the way your shop already runs.
Start with the essentials, turn on what you need, and keep Ava connected as the team grows.
Owner phone
The same shop in your pocket.
Live schedule beside the same five tabs. Tap a job and the pin, route, and travel time move with it. Ava sits on the phone chrome.
Ava in conversation
Watch Ava book, quote, and follow up.
Scripted loops from today’s board. Type your own question on the phone.
Four families
The Shop OS, grouped the way the shop works.
Calls, dispatch, money, and growth — not a pile of leftover apps.
🔔 Calls & Communication
Calls & Communication
Ava answers the shop line, the chat, and the after-hours note.
🗺️ Scheduling & Dispatch
Scheduling & Dispatch
The map, the calendar, and Directions share the same Mesa day.
💳 Jobs & Money
Jobs & Money
Estimates, photo quotes, and collect sit on the same job record.
🧮 Accounting
Accounting
Hours and the money glance are the same numbers as Owner Desk. Payroll assist is later.
Popular features
The shop OS, not a pile of apps.
Calls, dispatch, estimates, and the board — plus photo quotes, local rates, and your Google listing.
Shop days
What a shop day looks like on the board.
Click a full HVAC, electrical, or handyman day. Not customer reviews and not real logos.
Today on the board
HVAC
HVAC sample
Ava books the AC not cooling visit before the owner finds voicemail.
18 calls handled on this sample day
Open the AC not cooling on the desk →Plumbing
East Valley
The leak and the panel sit on the same board, not two apps.
1 board for every trade
See the leak on the desk →Electrical
Electrical sample
The picture becomes a $2,840 draft after local comps.
$2,840 panel draft after local rates
Play photo quotes →Handyman
East Valley
Handyman sample — fan plus outlet, $240, on the same map.
$240 invoice on the same OS
Open the handyman sample →Plans
Preview here. Pay when the shop is actually live.
This table is the honest split — not a competitor price list. Nothing on this page charges.
| What you get | Preview | Shop OS | Custom |
|---|---|---|---|
| Price | $0 | $89/mo | Talk to us |
| Owner Desk + Ava | Browser demo | Live after go-live | Live |
| Voice minutes | Browser only | 200 included + $0.25/min overage | Sized with you |
| Photo quotes + local rates | This site | In the account | In the account |
| Map + Directions | Leaflet demo | Live techs after go-live | Multi-yard |
| Brand Picker | This site | Site, GBP, estimates | Multi-yard brands |
| Owner phone | Five-tab demo | Pocket OS after go-live | Same OS |
| Review asks | Queued in browser | After the job | With you if you want |
| Users / techs | Example desk sample | Your team | Multi-yard |
| SMS / email / number buy | Never from this site | After go-live | After go-live |
| DID / shop number | — | Pass-through at checkout | Pass-through |
| Checkout | No card | aestarai.com — this page never charges | Talk to us |
Start free trial See Owner Desk Open full pricing → Request a walkthrough
Growth
Book the next job from completed work.
Get more jobs, keep customers, recover and measure — original photos, not a competitor’s library. Click a campaign to see booked jobs.
Get more jobs
Open Get more jobs →
Speed to Lead
Ava picks up in seconds and books the appointment onto Owner Desk.
Explore Speed to Lead →
Neighborhood posts
Show up on the streets you already drive, from inside the account.
Explore Neighborhood posts →
Queued campaigns
Draft outreach that stays queued until you approve a send after go-live.
Explore Queued campaigns →This week’s booking path · Mesa · click a campaign
Maintenance-plan houses Ava recycled this week.
Open these jobs on the Owner DeskCampaigns stay queued until you go live.
Onboarding
Connect the tools you already use.
This preview fills a sample shop — it does not log into live accounts.
Tap Connect. The card fills the sample shop. No live login.
Housecall ProField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into Housecall Pro.
ServiceTitanField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into ServiceTitan.
HubSpotCRM
Demo-connect only. This preview fills the sample shop and does not log into HubSpot.
HighLevelCRM
Demo-connect only. This preview fills the sample shop and does not log into HighLevel.
FieldPulseField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into FieldPulse.
WorkizField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into Workiz.
Xplor SPOTField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into Xplor SPOT.
FieldRoutesField Service & Home Service
Demo-connect only. This preview fills the sample shop and does not log into FieldRoutes.
Questions
What Aestar is, in plain language.
Software for HVAC, plumbing, electrical, and handyman shop owners.
What is Aestar?
Aestar is the Shop OS for home-service businesses: Ava answers the phone, Owner Desk runs jobs, techs, and payments, and your shop site is the front door. One product — not a pile of apps.
Who is it for?
HVAC, plumbing, electrical, and handyman shop owners. This is software your trade business runs. It is not a marketplace and not a place for homeowners to post a job or hire a plumber.
What does Ava do?
Ava is Aestar’s AI receptionist. She answers the shop line, qualifies the job, and books or routes the next step.
What is Owner Desk?
Owner Desk is the board the shop runs: today’s jobs, techs, the map, invoices, and payments. The Owner App is the same shop in your pocket — not a second product.
How do I try it?
Start a free trial — that opens signup. Preview stays $0 with no card. Or click See Owner Desk to run today’s board. Shop OS is $89/month after you go live.
Does this homepage text anyone?
No. Sample jobs, confirmations, review asks, and Google posts stay in your browser. If you start a trial with a phone number, reply STOP to opt out, HELP for help. Either way, we email your dashboard link.
Who is Ava?
Ava is Aestar’s AI receptionist. She answers the shop line, qualifies the job, and books or routes the next step.
What does $89 include?
Shop OS is $89/month after you go live, with 200 answered minutes included and $0.25/min after. Need custom — talk to us. Paid Shop OS includes a 30-day go-live window and Go-live: first 100 minutes free. A card is required. Cancel anytime. This preview is free and never charges.
Is Super App a second product?
No. The Owner App on your phone is the same jobs, map, and money as Owner Desk, in five tabs. It is not a second product.
Are the customer stories real logos?
No. The shops on this site are labeled samples so you can click through a full day of work.
Will this page charge a card?
No. Payments connect after you go live. Record payment stays on the job card.