AESTARCalls & Communication
Call Flows
After-hours, overflow, emergency vs. bookable, HVAC vs. plumbing — Ask AI can change a rule. Ava still answers.
Call Flows · Mesa
Shop rules Ava follows.
After-hours, overflow, emergency vs. bookable, HVAC vs. plumbing — Ask AI can change a rule. Ava still answers.
Sample: after-hours holds a 7:00a emergency with Dylan W. and puts it on the board.
Call Flows
Questions
How Call Flows helps a shop.
Preview $0. Ava answers. Start a trial when you want your own board.
Can I add a second AI for after-hours?
No. After-hours is a shop rule Ava follows. Ask AI can change the rule — it is still Ava.
Is Call Flows just a screenshot?
No. This page has a clickable preview of the same Owner Desk you run after you go live.
Will this page text or email a customer?
No. Sample confirmations, review asks, and Google posts stay in your browser until you go live.
Who is Ava?
Ava is Aestar’s AI receptionist. She answers the shop line, qualifies the job, and books or routes the next step.
Related
Stay on the same job-to-be-done.
Neighbors are real pages with the same demo, then the global CTA.
Incoming Call Alerts
Ava flags every inbound call on Owner Desk and the owner phone. Missed calls become a next action.
Explore Incoming Call Alerts →
Call summaries
When Ava hangs up, Owner Desk gets the summary, the job, and the next step.
Explore Call summaries →
Smart Message Intake
Texts, website chat, and after-hours notes write as intake: name, address, trade, and urgency. Same Ava as the phone.
Explore Smart Message Intake →
Owner Desk
Same jobs, techs, and Ava as Owner Desk.
Explore Owner Desk →
Owner Desk
Same jobs, techs, and Ava as Owner Desk.
Explore Owner Desk →
Campaigns
Same jobs, techs, and Ava as Owner Desk.
Explore Campaigns →