Calls & Communication
Call summaries
When Ava hangs up, Owner Desk gets the summary, the job, and the next step.
Call summaries · Mesa
Keep the call on the job.
When Ava hangs up, Owner Desk gets the summary, the job, and the next step.
Sample: the AC not cooling summary sits on the same card as the $189 diagnostic and the booked appointment.
Call summaries
Questions
How Call summaries helps a shop.
Preview $0. Ava answers. Start a trial when you want your own board.
What does the summary include?
The job address, diagnostic price, booked appointment, assigned tech, and the next action — on the same card as the job.
Is Call summaries just a screenshot?
No. This page has a clickable preview of the same Owner Desk you run after you go live.
Will this page text or email a customer?
No. Sample confirmations, review asks, and Google posts stay in your browser until you go live.
Who is Ava?
Ava is Aestar’s AI receptionist. She answers the shop line, qualifies the job, and books or routes the next step.
Related
Stay on the same job-to-be-done.
Neighbors are real pages with the same demo, then the global CTA.
Incoming Call Alerts
Ava flags every inbound call on Owner Desk and the owner phone. Missed calls become a next action.
Explore Incoming Call Alerts →
Smart Message Intake
Texts, website chat, and after-hours notes write as intake: name, address, trade, and urgency. Same Ava as the phone.
Explore Smart Message Intake →
Slack (demo-connect)
Owner Desk, owner phone, and Slack (demo-connect) show the same incoming job.
Explore Slack (demo-connect) →
Owner Desk
Same jobs, techs, and Ava as Owner Desk.
Explore Owner Desk →
Owner Desk
Same jobs, techs, and Ava as Owner Desk.
Explore Owner Desk →
Campaigns
Same jobs, techs, and Ava as Owner Desk.
Explore Campaigns →